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Khushi Solutions values your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we manage it when you visit our website or place an order through our ecommerce store.
This policy is general business policy content for customers in Pakistan. If you need case-specific support or have questions about your personal information, please contact [email protected].
We may collect personal and order-related information that you provide directly when you use the website, place an order, contact us, or create an account. This may include:
We may also collect limited technical information automatically through normal website operation, such as device type, browser type, IP address, pages visited, and basic usage activity.
We use collected information to operate our store and serve customers. This may include:
When you place an order, we use the information you provide to process the purchase, verify details, and coordinate fulfillment. Payment transactions may be handled by third-party payment providers, banking channels, or checkout services.
Khushi Solutions does not necessarily store full sensitive payment card details on its own systems when payments are processed externally. Payment handling may be subject to the policies and security practices of the relevant provider.
Our website may use cookies or similar basic tools to support normal store functions such as cart activity, session management, preferences, and website performance. We may also use basic analytics information to understand how visitors use the website and to improve usability.
These tools generally help us maintain site functionality, monitor traffic patterns, and improve customer experience. You may be able to manage some cookie settings through your browser.
We do not sell customer personal information as part of normal store operations. We may share relevant information only as needed to run the business and complete your order, such as with:
Information shared is limited to what is reasonably necessary for the relevant purpose.
We retain customer and transaction information for as long as reasonably necessary for order management, support, recordkeeping, business operations, fraud prevention, and legal or accounting purposes. Retention periods may vary depending on the type of information and the purpose for which it was collected.
We take reasonable administrative and technical steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Subject to applicable law and practical verification needs, you may request access to your personal information, correction of inaccurate details, or help with updating your account or order-related information. You may also contact us if you want clarification on how your information is being used.
Where applicable, you may ask us to review or delete certain information that is no longer required for ongoing business, transaction, accounting, or legal purposes.
Our website is intended for general customers and is not knowingly designed to collect personal information from children without appropriate supervision. If you believe information has been submitted in error, please contact us so we can review the matter.
Our website and checkout process may involve third-party tools or services. Their handling of data may be governed by their own policies and procedures. We encourage customers to use standard caution when interacting with online services.
We may update this Privacy Policy from time to time to reflect changes in our operations, website features, or information practices. The latest version posted on the website will apply going forward.
If you have questions about this Privacy Policy, want help with your information, or need case-specific support, please contact [email protected].
